Supportive Outreach Services (S.O.S.)

Supportive Outreach Services (S.O.S.) is a proactive and accessible partnership of community care providers. Together, social workers and health care providers offer bi-weekly clinics for vulnerable people suffering from mental health and substance use issues. Clinics are offered in downtown Owen Sound and in Hanover. 

In addition, a mobile team can provide individual follow-up on non-clinic days.  

Goals & Objectives: 

S.O.S. supports the provision of wraparound health and social support to underserved community members, with a focus on those who are using substances and experiencing homelessness. Team members provide episodic medical interventions, mental health and addictions counselling, health teaching focused on harm reduction practices, support with navigating the health and social service system, access to basic needs in the form of food, clothes, hygiene products, facilitating referrals to ongoing support, and time limited case management support. 

Is This Program for Me? 

This program may be for you if you are experiencing at least one of the following:  

• Adults who are not currently engaged with traditional health and social supports. 
• Community members who use drugs. 
• Those experiencing homelessness. 
• Individuals impacted by or experiencing sex trafficking. 

What We Offer: 

• Episodic medical interventions and episodic mental health and addictions counselling. 
• Health teaching focused on harm reduction practices. 
• Support with navigating the health and social service system. 
• Access to basic needs in the form of food, clothes, hygiene products. 
• Facilitating referrals to ongoing support. 
• Time limited case management support. 

How Do I Get Connected? 

• For First Responders or Front-Line Workers looking to make a referral, with client consent the team can call or drop by in person. 
• Please call 519-379-8743 from Monday to Thursday, 8:30 a.m. to 6:00 p.m. 
• Alternatively, email [email protected] (please note that messages are not reviewed 24/7. For emergency response, call 911, or the Mental Health Crisis Line of Grey Bruce at 1-877-470-5200). 

Is There a Cost for This Program? 

There is no cost for this program. 

Is There a Waitlist for This Program? 

There is no wait list for this program. 

Locations:  

Bruce and Grey County, with emphasis currently on Owen Sound and Hanover.